Having good etiquette(禮節(jié)) at the workplace is very important to be a favorite in an office. However, it’s observed that many people aren’t aware of the workplace etiquette and this creates a very bad impression in the office. So it's important to know some workplace etiquette tips.

Among all the workplace etiquette guidelines, the most important is to be punctual (準(zhǔn)時的)to your office. Though going late due to an accident is okay, habitual late comers are never appreciated in any organization. By arriving at your office on time, you show that you’re aware of your responsibilities and have respect for the organization. In case you feel that you would be late, call the office and report the matter.

Also, a proper knowledge of the workplace email etiquette is a must. In the official emails, you need to mention the subject in brief, while at the same time include all the important details which are to be shared. You should use good and grammatically correct language while writing emails.

A knowledge of telephone etiquette in the workplace is very important as well. While talking on the telephone, be polite and listen to what they’re saying carefully. Only then should you say what you feel. Speak in a voice which would be heard clearly at the other end.

The workplace guidelines are important even while you’re dining or celebrating with your co-workers. If you get a call in between, receive it after you're permitted by the others by saying “excuse me”. Don't talk loudly while eating. Greet people well and try to make them feel comfortable while being in your company.

These guidelines will help you become the best employee of a company. All the best!

59. The passage is written for _______．

A. managers in charge of a company        B. travelers to western countries

C. experts who do research about etiquette  D. general readers

60. Why should you try to be punctual?

A. To prove you are not a habitual late comer. B. To be understood by your co-workers.

C. To show that you are a responsible worker. D. To win other workers' respect.

61. Which of the following is considered NOT acceptable about making phone calls?

A. Using polite languages.                     B. Listening with patience and care.

C. Speaking clearly.                          D. Answering a call in a loud voice.

62. In the writer's opinion, workplace etiquette＿

A. is easy to master                               B. is considered important by all employers

C. can be helpful in doing your work well   D. will bring you good luck and good salaries

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科目：高中英語 來源：2012-2013學(xué)年遼寧省錦州市錦州中學(xué)高一12月月考英語試卷（帶解析） 題型：閱讀理解

The Internet has opened up a whole new online world for us to meet , chat and go where we've never been before.
But just as in face to face communication, there are some rules of  behavior that should be followed when on line . _1____Imagine how you'd feel if you were in the other person's shoes.
For anything you're about to send: ask yourself,"Would I say this to the person's face ? If the answer is no ,rewrite and reread .____2__________
If someone in the chat room is rude to you , your instinct (本能 ) is to fire back in the same manner . But try not to do so ._____3________If it was caused by a disagreement with another member , try to fix the situation by politely discussing it. Remember to respect the beliefs and opinions of others in the chat room.
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It is not polite to ask others personal questions such as their age, sex, and marital statues. unless you know the person very well , and both comfortable with sharing personal information, don't ask such questions.

A．It's natural that there are some people who speak rudely or make online.
B．Repeat the process till you feel sure that you'd feel comfortable saying the words to the person's face.
C．Everyone was new to the network once.
D．The basic rule is simple: treat others in the same way you would want to be treated.
E. When you send short messages to a person online, you must say something beautiful to hear.
F. You should either ignore the person, or use your chat software to block their messages.
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科目：高中英語 來源：2014屆黑龍江哈爾濱第四中學(xué)高三上期第二次月考英語卷（解析版） 題型：信息匹配

The Internet has opened up a whole new online world for us to meet, chat and go where we’ve never been before.

But just as in face to face communication, there are some rules of behavior that should be followed when on line.  1.   Imagine how you’d feel if you were in the other person’s shoes.

For anything you’re about to send: ask yourself, “Would I say this to the person’s face?” if the answer is no, rewrite and reread.   2. 

If someone in the chat room is rude to you, your instinct (本能) is to fire back in the same manner. But try not to do so.  3.   If it was caused by a disagreement with another member, try to fix the situation by politely discussing it. Remember to respect the beliefs and opinions of others in the chat room.

4.   Offer advice when asked by newcomers, as they may not be sure what to do or how to communicate. When someone makes a mistake, whether it’s a stupid question or an unnecessarily long answer, be kind about it. If it’s a small mistake, you may not need to say anything. Even if you feel strongly about it, think twice before saying anything. Having good manners yourself doesn’t give you license to correct everyone else.  5.   At the same time, if you find you are wrong, be sure to correct yourself and apologize to those that you have offended.

It is not polite to ask others personal questions such as their age, sex and marital status. Unless you know the person very well, and you are both comfortable with sharing personal information, don’t ask such questions.

A. It’s natural that there some people who speak rudely or make mistakes online.

B. You should either ignore the person, or use your chat software to block their messages.

C. The basic rule is simple: treat others in the same way you would want to be treated.

D. Everyone was new to the network once.

E. When you send short messages to a person online, you must say something beautiful to hear.

F. Repeat the process till you feel sure that you’d feel comfortable  saying the words to the person’s face.

G. If you do decide to tell someone about a mistake, point it out politely.

 

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根據(jù)短文內(nèi)容，從短文后的選項(xiàng)中選出能填入空白處的最佳答案。選項(xiàng)中有兩項(xiàng)為多余選項(xiàng)。

Time is the most valuable thing that mankind has.___1_____ Many people try to manage their time. They arrange information and tips in order to effectively do so.

____2___ Time can be managed easily by finding out what is important and arranging these things in the order of importance. In this way you know your direction before making any plans and do not waste time and energy unnecessarily.

Now comes the next question.___3___ The answer is that you need to find out what steps you need to take to do and what you want to do. Then you know how much time to spend for each thing. These steps are like goals.

___4___ Not having them is like walking blindly in a dark room, trying to find the door.

Time management also demands a set schedule that works best for you. In this way you will be able to arrange your tasks based on their importance and finish them. In this way you will not waste your time in beating around the bush.

___5___ There are lots of things that we need to do in a short time. Therefore, having good time management skills is at the top of the list of things we all need.

A．We all live in a fast paced world now.

B．Using every passing second effectively can benefit us.

C．Could you divide your time equally while doing your work.

D．How do you manage time and what type of information is needed to do so ?

E. Setting goals is the most important part of time management.

F. Managing time is not that hard.

G. The aim of time management is to give us a feeling of satisfaction.

 

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Thanks to the Internet, a whole new online world has been opened up for us to meet, chat and go where we’ve never been before.

But just as in face to face communication, there are some rules of behavior that should be followed when on line.  The basic rule is simple: treat others in the same way you would want to be treated.   Imagine how you’d feel if you were in the other person’s shoes.

For anything you’re about to send: ask yourself, “Would I say this to the person’s face?” if the answer is no, rewrite and reread.  Repeat the process till you feel sure that you’d feel comfortable saying words to a person’s  face.

If someone in the chat room is rude to you, your instinct (本能) is to fire back in the same manner. But try not to do so.  Just pay no attention to it, or block his message.  If it was caused by a disagreement with another member, try to fix the situation by politely discussing it. Remember to respect the beliefs and opinions of others in the chat room.

Everyone was new to the network once.  Offer advice when asked by newcomers, as they may not be sure what to do or how to communicate. When someone makes a mistake, whether it’s a stupid question or an unnecessarily long answer, be kind about it. If it’s a small mistake, you may not need to say anything. Even if you feel strongly about it, think twice before saying anything. Having good manners yourself doesn’t give you license to correct everyone else.

If you do decide to tell someone about a mistake, point it out politely At the same time, if you find you are wrong, be sure to correct yourself and apologize to those that you have offended.

It is not polite to ask others personal questions such as their age, sex and marital status. Unless you know the person very well, and you are both comfortable with sharing personal information, don’t ask such questions.

1.When you send short messages to a person, you must _______.

A．make sure they mean no harm

B．read them again and again

C．say something good to hear

D．repeat them later to his face

2.If you are hurt in the chat room by others, you should_____.

A．fight back in the same way

B．take it seriously

C．be angry at them

D．have none of them

3.If a newcomer who communicates online makes a mistake, you ___.

A．should point it out immediately

B．can say something about it

C．have the duty to correct it

D．shouldn’t give advice unless required

4.The passage mainly tells us _______.

A．rules of the chat room

B．some rules of Internet communication

C．ways of sending messages

D．ways of making online friends

 

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Let's look at the following words: supporter, reporter, importer and exporter. You can see that in this case these words are nouns which are made up of the verbs plus a suffix, thus meaning a person who completes the verb. So supporter means somebody who supports. A reporter is somebody who reports. Importer is somebody who imports and exporter is somebody who exports, and so on.

1. In the first sentence the word "part" means _______.

A. different beginnings and different endings

B. the same part that has several meanings

C. the root of the word

D. the same root that has different meanings

2.By adding a prefix or a suffix to a root, we can get a word which has _______.

A. the meaning of a Latin word             B. a different meaning

C. the meaning of "in" or "out of"       D. a lot of meanings

3.We can get a noun _______. [???:.COM]

A. just by adding "er" to verbs             B. by changing a prefix

C. only by adding "er" to a root        D. by adding a suffix to a verb

4.According to the passage, if we talk about a man of refinement, you may guess that he must be _______.

A. a man having good manners and education

B. a person who should be educated

C. somebody having bad manners

D. a person punished by somebody else

 

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